Terms and Conditions of Notification Service

For all purposes, this Terms and Conditions document, hereinafter, THE TERMS, are applicable to the Notification Service regarding the products, services and other information sent by EMILAN CO, which are expressly accepted by the Consumer.

DEFINITIONS

Notification Channel: corresponds to the means through which THE SERVICE is provided. The channels used for THE SERVICE are: SMS Text Message –Short Message Service-, through the Cellular network; and/or Email through the Internet. Notification Service: hereinafter, THE SERVICE, is the means through which EMILAN CO makes the notification messages specified in these Terms and Conditions available to the Consumer.

  • Consumer: for the purposes of this document, it is the natural or legal person with whom EMILAN CO has established relationships of contractual origin, for the supply of products or services, in development of the corporate purpose of each of the mentioned companies

  • Formats: refers to the documents through which a Consumer adheres to the regulations and clauses of the Products offered by EMILAN CO, transactions or additional services related to its products and/or the documents through which the information is updated. reported to EMILAN CO.

  • Transaction Notifications: refers to the notices sent by EMILAN CO, through the Notification Channels selected by the Financial Consumer, in which information is provided on movements of accreditation or withdrawal of resources, and/or any other activity of a transactional nature. related to Consumer Products and/or Services

NOTIFICATION INFORMATION

Through THE SERVICE, EMILAN CO may send, transmit and/or in any way send through the Notification Channels defined in this document, notification information about the management of its products or services, solely in relation to the transactions carried out hereinafter THE INFORMATION.


Scope of Service

The SERVICE does not imply any cost borne by the Consumer.

EMILAN CO, makes available to the Consumer the Contact Center and Web Portal through which they can activate or deactivate their notification preferences, including modifying the preferred Notification Channel for sending THE INFORMATION.

The Consumer may revoke by these same means his authorization to receive THE SERVICE, which will terminate immediately.

EMILAN CO is not responsible for the use that the Consumer gives to this Service.


Prevention of Fraud and Crime

In order to establish mechanisms that prevent Consumers from being exposed to situations of fraud and/or crime regarding their Products and/or Services, EMILAN CO will generally provide the Transaction Notifications service to all its Consumers.

With this service, the Consumer will have the possibility of controlling the transactions that are related to their Products and/or Services.

In this sense, it is recommended that, whenever the Consumer receives a Transaction Notification that does not correspond to the transactions carried out or requested by him, he contacts EMILAN CO.

Not with standing the above, EMILAN CO is not responsible for the use that the Consumer gives to this Service, as it is a free notification service.


Terms and Conditions

  • To provide THE SERVICE, EMILAN CO will send THE INFORMATION in accordance with the provisions of the sections called Notification of the information and Scope of the service, to the email address, cell phone number registered through its membership form and /or update, through the Web Portal and/or through the EMILAN CO Contact Center.

  • The Consumer declares and guarantees that, at his/her expense and for the purposes of THE SERVICE, he/she has an adequate device to receive the messages, as follows:

    • For notifications by Text Message, mobile telephone device and a SIM CARD and/or any other means used to receive communication signals on this type of equipment through cellular numbers, all duly enabled to receive THE INFORMATION.

    • For Email notifications, you are the owner of an active email account, you have or have access to a device enabled to access the internet and your active email account.

  • The Consumer undertakes to maintain the availability and/or reliability of the equipment and means of connection used either to receive Text Messages, Email, or both, exonerating in all cases EMILAN CO of any responsibility, especially of those derived from the availability and/or reliability of computer equipment, mobile telephone devices, SIM CARD (or the part that replaces or substitutes it), networks and/or platforms used for their connection, Service Provider. Internet Services (ISP), and/or by the internet or cell phone operator from whom the service is received that are used and/or contracted by the Consumer.

  • THE Consumer is obliged to notify EMILAN CO immediately of any modification of the cell phone number or email address, or any cancellation of the cell phone number or email address provided for the provision of the service.

  • The Consumer declares to know the cut-off times of the Transactions carried out internally by EMILAN CO in accordance with the law and with each of the regulations, contracts and/or agreements of the Products and/or Services, to determine the day on which they will be understood. carried out operations related to the Consumer Products and/or Services.

    • EMILAN CO will not be obliged to send notifications when requests for transactions related to Products and/or Services are not processed, in which case other contact mechanisms will be applicable.

    • In the same sense, EMILAN CO will not send notifications, nor will it be responsible under any aspect: (I) When the information provided by the Consumer in the Formats is insufficient, incorrect and/or incomplete (II) When events of force majeure or unforeseeable event that affects the provision of the SERVICE.

  • The Consumer, on the occasion of THE SERVICE, undertakes to observe the following security measures:

    • Inform EMILAN CO, within the distance, of any change in cell phone number or email address, or any cancellation of the cell phone number or email address provided for the provision of THE SERVICE. Illegitimately by a third party not authorized or different from the Consumer, the Consumer must adopt all necessary measures to protect said information.

    • In these cases, EMILAN CO is not responsible for the protection measures implemented by the Consumer

    • Custody and safeguard, when possible and assuming full responsibility, the email access equipment used, the mobile phone device and/or SIM CARD in which you receive THE INFORMATION. This security measure extends to the custody of THE INFORMATION that is stored within the device even in those cases in which it is no longer used by the same user, or for the accommodation of the SIM CARD corresponding to the registered cell phone number. , if applicable.

    • Prevent unauthorized third parties and/or other than the Consumer recipient of THE INFORMATION from having access to it.

    • Observe confidentiality and confidentiality standards when required.

    • Review the modifications or improvements to THE TERMS, THE INFORMATION and/or the SERVICE that are notified to you by publication on the Website. Comply with other recommendations and safety campaigns initiated by EMILAN CO.

    • Keep enabled, and review as frequently necessary, the equipment and/or devices to receive relevant information from THE SERVICE.


Other Aspects of Service Provision

EMILAN CO is not responsible for the use that the Consumer gives to THE INFORMATION, given that EMILAN CO delivers said information under the rules established here for exclusively informative, service and operational purposes.

EMILAN CO will not provide the service in the event of irregularities in the use of THE SERVICE; and also in cases where THE SERVICE implies any information security risk and/or any other type.

EMILAN CO will not be responsible:

  • For improper use of THE SERVICE by the Consumer.

  • For damages of any nature that the Consumer may suffer due to the incorrect filling out and/or registration of his or her email address or cell phone number for the provision of THE SERVICE in the Formats that the Consumer provides to emilan co for this purpose, through of the Contact Center or by any means authorized or that may be authorized; due to impossibility, delay, poor functioning or data transmission through email access devices, mobile telephone devices, SIM CARD, networks and/or platforms used by the Financial Consumer, by the cellular telephone operator with whom they are located. paid the registered cell phone number, which in any case are beyond the control of EMILAN CO, as well as due to technical problems, maintenance activities or suspension of the Service

  • Unforeseen event or force majeure, strange cause or act of a third party that makes it impossible, delays, diverts or alters THE INFORMATION or the provision of THE SERVICE.

  • In those cases in which the Consumer delays or omits the update of the registered cell phone number and/or email address for THE SERVICE, each time it changes, is modified or replaced.

  • The suspension, modification or cancellation of THE SERVICE (which includes THE INFORMATION) by EMILAN CO will not give rise to any claim of liability or damage in favor of the Consumer.

IMMUTABILITY: The acceptance of these TERMS does not modify, in any way, the terms, stipulations, agreements and/or legal, contractual and/or regulatory conditions of the products and/or services offered by EMILAN CO.

Additionally, THE TERMS do not modify, alter and/or condition the application of the regulations applicable to the Telecommunications Sector according to the current regulations issued by the Ministry of Information and Communications Technologies and/or by the Communications Regulatory Commission, or the entities that replace them. Therefore, the Consumer declares to accept the provision of the SERVICE with the limitations, conditions and obligations derived from said special regulation.

PRIVACY AND CONFIDENTIALITY: In some cases, THE INFORMATION may include, consist of or consist of data that is part of the economic privacy of the Consumer, with respect to which EMILAN CO will observe the duties and obligations derived from the banking reserve and other applicable regulations. Notwithstanding the foregoing, the Financial Consumer must observe, among others, the security measures described within these TERMS in order to prevent unauthorized third parties and/or different from the Consumer recipient of THE INFORMATION from having access to it.

VALIDITY AND UPDATE OF THE TERMS: At any time, EMILAN CO, in order to adjust the TERMS to new legislative, regulatory, jurisprudential, technical and/or service needs, improvements or optimization requirements, may modify THE TERMS, as well as the content and scope of THE INFORMATION or the SERVICE. Changes in the TERMS will be promptly informed to customers through the SERVICE.

EMILAN CO, depending on the availability or access to the SERVICE, may terminate its provision, prior notice to the Consumer through THE SERVICE. Therefore, the Consumer must review THE TERMS periodically.

CONSUMER DECLARATION: The Consumer declares, freely and voluntarily through the authorization of THE SERVICE, that he is aware of the risks inherent to THE SERVICE and that he accepts them for the purposes of the provision of said service by EMILAN CO.